Customer Success Specialist

Warminster, Pennsylvania, United States · Customer Success

Description

Pitchbox is a rapidly growing software company that works with thousands of businesses in over 40 countries.

We are looking for our next great Customer Success Specialist to help in our quest to provide unparalleled support. The ideal candidate is someone who is enthusiastic, friendly and willing to go above and beyond to help our customers achieve their goals.


RESPONSIBILITIES:

The Customer Success Specialist will provide technical product support to our clients, responding to tickets and questions via live chat, email and phone. You will be essential to maintaining a streamlined, hassle-free experience for every Pitchbox user.

You will help with onboarding and training new customers, and will maintain those working relationships to ensure customers are leveraging the platform effectively and using best practices.

Requirements

WHAT YOU’LL BRING:


BONUS POINTS:

Benefits

About Pitchbox:

Pitchbox is the leading SEO and Influencer Outreach platform for SEO agencies, brands and publishers. Coming up on our fifth year, we provide business-critical marketing automation software for thousands of businesses in 40+ countries around the world.


We offer market rate salaries, generous benefits, significant growth and advancement opportunities, and a flexible work environment.

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